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access is denied using terminals not RDC

Topics: User Forum
Sep 22, 2009 at 4:59 PM

I am having issues getting a user group logged on using terminals.   I can get them to the point were they type their user and password, however once they try to logon they get an access is denied error.  Using the admin level group we have no problem getting connected.  However using RDC we have no issues with any of the users.  To add to the mystery this problem only arises if we are logging on from within their firewall.  If I try using their credentials from my location it works fine.  Does anyone have any ideas about what may be causing this?